Privacy Policy

Buston Oils trading as Seabanks is located at Buston Barns Farm, Warkworth, Morpeth, Northumberland NE65 0XX.

This privacy notice describes how Buston Oils (“we”, “us”) collects and uses personal information about you while you are using our website (www.seabanks.co.uk) in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

 We are a “data controller”.  This means that we are responsible for deciding how we hold and use personal information about you. Please be assured that we take the protection of your personal information very seriously. We may update this notice at any time.

 

Your Data

  1. What personal information will you collect from me?

We will collect and process information you provide when you place an order on our website or where you contact us via the website. The information is:

  • your name
  • your address
  • your email
  • your mobile phone number.

We will also hold:

  • details of your visits to our website, for example traffic data, location data (including the country and telephone area code where your computer is located) and the pages of the website that you view (please see section below on Cookies)
  • information contained in and records of any communications between us, including e-mails, communications via social media and letters.

 

  1. What will you do with my personal information?

We will use the personal information that you submitted via our website to fulfil your order. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may also use your email to send out newsletters or fulfil any competition we have run.

We may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

 

  1. Who will you share this information with?

We may share your data with:

  • our employees, contractors or agents
  • external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity
  • third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or instructions of a regulatory body (including in connection with a court order), or to protect our rights, property or safety or those of our customers, employees or other third parties.

We will not under any circumstances sell your personal information.

 

  1. How can I access the information you hold about me?

The Data Protection Act 1998 gives you the right to access your personal information, subject to certain exemptions. To request access to your personal information, please contact us in writing using the details below. You will not have to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with your request if your request for access is clearly unfounded or excessive.

The Data Protection Officer, Buston Oils, Buston Barns, Warkworth, Morpeth, Northumberland, NE65 0XX.

  1. Changes

If we decide to change this Privacy Notice, we will post the updated Privacy Notice on our website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it.  The updated Privacy Notice will take effect as soon as it is posted on our website.

Links to other sites

Our website may contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other websites. When you leave our website we encourage you to read the privacy statements on the other websites you visit.

Cookies

We use cookies and similar technologies on our website. A cookie is a small text file that is downloaded onto a computer or smartphone when you access a website. It allows us to recognise your device and store some information about your preferences or past actions. When you first log on to our website we will ask for your permission to use cookies. The information we collect – such as your IP address and operating system will be used in an anonymised form. It will be shared with Google Analytics to help us improve our website.